Distribution Assistant

Location: Manchester, NH

Company Overview

Health Dialog is a leading provider of care management services and is a
wholly-owned subsidiary of BUPA, a global provider of healthcare
services. Health Dialog helps physician groups, health plans, government
agencies, and self-insured employers improve healthcare quality while
reducing overall costs. The firm's offerings include disease management,
analytic services, telephonic and online Health Coaching, health and
wellness initiatives, and other care management support for individuals,
payors, and physicians. Health Dialog helps individuals become more
actively engaged in the management of their health and healthcare and
have more effective relationships with their physicians. 

Description

The Distribution Assistant will support the Distribution department by
processing all Health Coach requested mailings submitted to the
database.
 
Primary Responsibilities

*       Access internal database and process member mailings.  

*       Follow documented processes to ensure accuracy and compliance
        with client guidelines. 

*       Physically collate pieces for mailing and match to member
        mailing information.
 
*       Process requested mailings within tight timeframe of mail
        pickup. 

*       Communicate within the department to assure all mail is ready
        for pickup. 

*       Communicate with other departments to provide feedback and
        problem resolution.

Attention to detail is crucial for compliance to client contracts and
HIPPA guidelines.

Qualifications

    Education and Experience:

*         High school education required, additional education is a plus.

*         Experience in an office environment with tight deadlines.


   Additional Skills: 

*         Strong computer skills - Microsoft Outlook, Adobe, Excel, Word.

*         Work in any proprietary database is a plus.

*         Strong ability to work under pressure.

*         Ability to multi-task on a day to day basis.

*         Excellent organizational skills.

*         Ability to problem solve and work in a defined work space.

*         Experience working with diverse groups of people and across
          departments.

*         Strong writing and communication skills.

*         Ability to take on additional tasks when necessary -
          including, but not limited to, collating mail jobs.

*         Strong sense of decorum and ability to follow documented 
          procedures, as well as handle constructive criticism.

*         Excellent attention to detail.


   Physical 

*         Light, periodic lifting of no more than 25 lbs.

 
Please send cover letter and resume to:

Theresa Clark, Recruiter: tclark@healthdialog.com


Health Dialog is an Equal Opportunity Employer and does not accept
unsolicited resumes from third party search firms